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For provider offices

For independent and small-group practices, starting in New England.

Our goal is for patients and office staff to see the same clear explanation of a price or a bill.

Request an assessment

The problem

Patients call your office when a bill doesn't make sense. Your staff answer by piecing together what several disconnected systems say.

A proposed path

  1. Step 1

    Workflow assessment

    A priced, fixed-scope look at how billing questions reach your staff today and where the answers come from.

  2. Step 2

    A pilot

    A proposed pilot would focus on one workflow.

  3. Step 3

    A subscription

    A subscription could follow a successful pilot, subject to availability and agreed terms.

An assessment starts with a conversation about your office's needs. Pilots and subscriptions are planned.

Planned connections

No system is connected to Rede today. Any future connection would require your agreement.

Planned means not built or connected yet.

  • Practice management and billing

    Planned

    So the explanation a patient reads matches the charges and balance your billing system holds.

  • Electronic health record

    Planned

    So the services on a bill can be tied to the visit they came from, when you allow it.

  • Clearinghouse and claims

    Planned

    So staff can see what was billed to a plan and what the plan paid, in one place.

  • Eligibility and benefits

    Planned

    So an estimate can reflect a patient's coverage before the visit instead of after the bill.

  • Payer portals

    Planned

    So the rates your contracts set can sit beside the prices your patients see.

  • Patient communication and CRM

    Planned

    So the answer staff give a patient about a bill uses the same words Rede shows.

  • Patient payments

    Planned

    So a patient asking about a bill can see whether a payment has already been recorded.

  • Scheduling

    Planned

    So a self-pay price can be shown next to the kind of visit a patient is booking.

  • Other systems and files

    Planned

    So an office without a connection can still share a price list or fee schedule as a file.

What patients see today

Your patients can already use Rede's public tools, with no account:

  • Find a price: search for a service nearby and see what each place's published prices say, where there are any.
  • Check a bill: enter the lines of a bill to see what each code means and how its amount compares.

Request an assessment

Tell us about your office. We'll use your answers to discuss an assessment with you by email.

Please don't include patient information.

We use your contact details and office information to respond to your assessment request. Read our Privacy policy.

A rough guess is fine.

The systems you use

Optional. Write the name you call it, or "not sure".

Independence

Offices can't pay to change a price, a ranking or what a patient sees.